Business phones that work from anywhere, even when the power’s off.
RiteVox replaces the PABX in the cupboard with a phone system that lives online. Keep your numbers, answer on desk phones, your mobile or your laptop, and change your menus and hours yourself.
- Mrs R. Jacobs calls 021 981 8039From 076 220 8814Ringing
- Business hours: openPlays “Thanks for calling Test Dental”08:00–17:00
- Phone menuShe presses 1 for bookingsPressed 1
- Bookings queueHold music, “you are caller 1”0:18 wait
- Thandi answers at ReceptionDesk phone, ext. 1000Talking
Switching takes a few days, not a project
You don’t need an IT department. We do the set-up; your office manager runs it from a browser afterwards.
Tell us about your office
How many people answer calls, which numbers you have and whether you need desk phones. It takes about five minutes.
We set everything up
We port your numbers, build your phone menu and hours, and send desk phones ready to plug in. Your old lines work until the switch.
You’re in charge
Close early for a function, add a new staff member or change the greeting yourself, in plain language, from any browser.
Greet every caller properly
“Press 1 for bookings” in your own words. Type the message and we read it out in a South African voice, or record your own.
- Send each option to a person, a group, a queue or voicemail
- Try it like a caller before it goes live
- English, Afrikaans, isiZulu and Sesotho voices
“Thank you for calling Test Dental. For bookings, press 1. For accounts, press 2. To speak to a dentist, press 3.”
Open when you’re open
Set your week once. Public holidays are built in, and one tap closes the office early for a function or a power cut.
- Different greeting when you’re closed
- Year-end shutdown and other closures
- Messages emailed to you with a written version
Your desk phone, your mobile and your laptop all ring
Pick up wherever you are. Callers always see your business number, even when you call back from your mobile.
- iPhone, Android, Windows and Mac apps
- Move a call from your laptop to your phone mid-call
- Forward to a colleague after a few rings
Stage 6 shouldn’t mean nobody answers the phone
A PABX in the office goes dark with the lights. RiteVox runs in data centres with backup power, so your numbers keep ringing and your team answers on the mobile app until the power comes back.
- No UPS or generator needed for the phones
- Mobile apps take over when desk phones go offline
- Callers hear your normal greeting the whole time
What a busy office needs, without add-on surprises
Queues
Callers wait in line with music and hear their place.
Ring groups
Ring the whole front desk at once, or one after another.
Voicemail to email
Each message arrives in your inbox with a written version.
Call recording
With the POPIA notice, and you choose who may listen.
Call history
Every call, missed calls first, with call back in one tap.
Reports
Answer rate, busiest hours and who handled what.
Conference rooms
A dial-in number and PIN for your weekly meeting.
Per-second billing
Pay for the seconds you talk, not rounded-up minutes.
What people ask before switching
Tell us about your office. We’ll do the rest.
A five-minute form, then a call from us with a quote. We set up your numbers and phones, and show your team how it works.